BillsnPay
User Guide
BillsnPay 2016 2
TABLE OF CONTENTS
About BillsnPay ....................................................................................3
Biller.....................................................................................................3
Activate Your Account ......................................................................................3
Login to BillsnPay..............................................................................................4
Create a New Bill Template ..............................................................................5
View Bill Templates ........................................................................................11
Download Excel Template for Bill Upload ......................................................13
Upload Bills with Excel Template....................................................................14
Issue a Quick Bill .............................................................................................18
View Unpaid Bills Report ................................................................................19
View Paid Bills Report .....................................................................................21
View Bills Paid Offline Report .........................................................................22
Update the Bill Status of an Unpaid Bill..........................................................24
Reset Your Password ......................................................................................26
Logout.............................................................................................................30
Consumer...........................................................................................31
Activate Your Account ....................................................................................31
Login to BillsnPay............................................................................................32
Pay for a Bill ....................................................................................................33
View Previous Bill Payments Made.................................................................39
Make a Quick Bill Payment .............................................................................42
Reset Your Password ......................................................................................46
Logout.............................................................................................................50
BillsnPay 2016 3
About BillsnPay
BillsnPay is a digital platform that allows bills from an Individual or
Organization to be sent out electronically. Access and payment of the bills by
consumers can be done on the same platform.
Biller
Activate Your Account
From the mail sent to your Mail Box, click the Activate Account link:
Enter your password and confirm your password to create your Account
Password. Click the Finish Button:
BillsnPay 2016 5
Create a New Bill Template
From Bill Management on the Menu Bar, click Create New Templates or click
Templates from the Dashboard and click the Add button:
BillsnPay 2016 6
Fill in the Basic Information and click Next:
BillsnPay 2016 7
Create the Line Items. Click the Add button to add a new Line Item and the
Delete button to remove a Line Item. Click Next:
Select the preferred options for Charges and Installment Payments. Click Select
Applicable Charges to select an applicable charge:
BillsnPay 2016 8
Select the Applicable charge and click Done:
To create an Applicable charge, click New Charge:
BillsnPay 2016 9
Enter Charge Name and Amount and click Done:
After selecting options for Charges and Installment payments, click Next:
BillsnPay 2016 10
Enter Notification details and click Next:
Confirm the information provided and click Next:
BillsnPay 2016 11
Select the check box to agree to the Terms and Conditions and click Finish:
View Bill Templates
From Bill Management on the Menu Bar, click View Templates or click
Templates from the Dashboard:
BillsnPay 2016 12
A list of the Bill Templates is displayed:
BillsnPay 2016 13
Download Excel Template for Bill Upload
From Bill Management on the Menu Bar, click View Templates or click
Templates from the Dashboard:
BillsnPay 2016 14
Click the Download Excel Template for Multiple Bill Upload Button for the Excel
Template you want to download:
Upload Bills with Excel Template
From Bill Management on the Menu Bar, click View Templates or click
Templates from the Dashboard:
BillsnPay 2016 15
For the Bill Template you want to use, click the Upload Multiple Bills in Excel
Format Button to bill multiple consumers or the Bill a Single Consumer Button
to bill one consumer:
BillsnPay 2016 16
Click Choose to select the filled Bill Template:
BillsnPay 2016 17
Click Upload to upload the Bill Template:
Click Bill Consumers to bill the consumers specified in the filled Excel Template:
BillsnPay 2016 18
Click Send Bills:
Issue a Quick Bill
From the dashboard, click on Quick Bill:
BillsnPay 2016 19
Fill in the required information on the Quick Bill form and click Send Bill:
View Unpaid Bills Report
Click Reports from the Menu Bar or Dashboard:
BillsnPay 2016 20
Click Unpaid Bills:
A List of Unpaid bills is displayed. Searches can be done using Keywords,
Consumer Name or Bill Name:
BillsnPay 2016 21
View Paid Bills Report
Click Reports from the Menu Bar or Dashboard:
Click Paid Bills:
BillsnPay 2016 22
A list of Paid Bills is displayed. Searches can be done using Keywords,
Consumer Name, Bill Name, Unique Number or Date Paid:
View Bills Paid Offline Report
Click Reports from the Menu Bar or Dashboard:
BillsnPay 2016 23
Click Bills Paid Offline:
A list of Paid Bills paid offline is displayed. Searches can be done using
Keywords, Consumer Name, Bill Name, Unique Number or Date Paid:
BillsnPay 2016 24
Update the Bill Status of an Unpaid Bill
From the Menu Bar or Dashboard, Click Reports:
Click Unpaid Bills:
BillsnPay 2016 25
Select the Update Status Button for the particular unpaid bill:
Select the new bill status and click Update Status:
BillsnPay 2016 27
Click the Forgot your password link:
Enter your email and click the Reset Button:
BillsnPay 2016 28
A mail is sent to your email Address:
From the mail sent to your email box, note the password reset code stated and
click the Change Password link:
BillsnPay 2016 29
Enter the Password reset code and new password. Confirm the new password
and click the Reset Button:
A message indicating a successful password reset is displayed and the page
redirects to the Login page:
BillsnPay 2016 30
You can then enter your Email or Phone Number as your username and your
new password. Then click the Login Button to Login:
Logout
To logout of BillsnPay, click logout from the dashboard or the contact bar:
BillsnPay 2016 31
Consumer
Activate Your Account
From the mail sent to your Mail Box, click the Activate Account link:
Enter your password and confirm your password to create your Account
Password. Click the Finish Button:
BillsnPay 2016 33
Pay for a Bill
From the Dashboard, click Unpaid Bills:
Click View to display the breakdown of the bill:
BillsnPay 2016 34
Click close to close the breakdown:
Click Pay to pay for the bill:
BillsnPay 2016 35
Select a Payment Method:
Click Pay:
BillsnPay 2016 36
Close the Pop up:
Select Payment Option and click Proceed:
BillsnPay 2016 37
Enter your card details and click Pay:
A Receipt is displayed:
BillsnPay 2016 38
Click download Pdf to download receipt:
Pdf Receipt:
BillsnPay 2016 39
View Previous Bill Payments Made
From the Dashboard, click Payment History:
The payment details for previous bill payments are displayed:
BillsnPay 2016 40
Click the payment receipt button under action to display the receipt for a
particular payment:
The receipt for the payment is displayed:
BillsnPay 2016 41
Click download Pdf to download receipt:
Pdf Receipt:
BillsnPay 2016 42
Make a Quick Bill Payment
From the Dashboard or Home Page, click Quick Pay:
BillsnPay 2016 43
Enter the Bill reference or Unique number and click Find. Then click Pay to pay
for the bill:
Select a Payment Method and click Pay:
BillsnPay 2016 44
Confirm Action by clicking Pay:
Enter your wallet credentials or select your card type:
BillsnPay 2016 45
Enter your card details and click Pay:
A Receipt is displayed. Click Download Pdf to download receipt:
BillsnPay 2016 47
Click the Forgot your password link:
Enter your email and click the Reset Button:
BillsnPay 2016 48
A mail is sent to your email Address:
From the mail sent to your email box, note the password reset code stated and
click the Change Password link:
BillsnPay 2016 49
Enter the Password reset code and new password. Confirm the new password
and click the Reset Button:
A message indicating a successful password reset is displayed and the page
redirects to the Login page:
BillsnPay 2016 50
You can then enter your Email or Phone Number as your username and your
new password. Then click the Login Button to Login:
Logout
To logout of BillsnPay, click logout from the dashboard or the contact bar: